A colorful bouncy house with a slide attached to it.
A cartoon illustration of a bouncy house with a slide.

Frequently Asked Questions (FAQs)

Welcome to The Great Inflatables FAQ page! We're excited to help make your event unforgettable. Below you’ll find answers to some of the most frequently asked questions we receive. If you don’t see your question here, feel free to reach out to us via Email, Text, or Phone.

 General Questions

  • What kind of services does The Great Inflatables offer?

    We specialize in party entertainment, providing a wide range of services including Bounce Houses, Concessions, Power Supply, Slides, and Combo Inflatables.

  • Where are you located?

    We are located in Southern Indiana and proudly serve the surrounding areas.

  • What are your hours of operation?

    We are open from Monday through Sunday to accommodate your event needs.

Booking and Payment

  • How do I book an inflatable for my event?

    You can book through our website, by emailing us atgreatinflatabelesllc@gmail.com, or by calling us at {{content_library.global.phone.tracking}}. We recommend booking early to secure your preferred date and items.

  • What payment methods do you accept?

    We accept cash, credit, debit, and Zelle.

  • Is a deposit required to make a reservation?

    Yes, a deposit may be required to confirm your booking. Details will be provided during the booking process.

Cancellation and Rescheduling

  • What is your cancellation policy?

    You can cancel your reservation up to 24 hours before the event date for a full refund, excluding any card processing fees.

  • What happens if there's inclement weather?

    If inclement weather is expected, you may reschedule your event or request a refund. Please note that the card processing fee will not be refunded.

Equipment and Set-up

  • Do you deliver and set up the inflatables?

    Yes, we deliver, set up, and take down all inflatables. Our team ensures everything is secure and safe for use.

  • How long does the setup and takedown process take?

    Setup typically takes about 30-60 minutes per inflatable, and takedown takes approximately 30 minutes.

  • What kind of power supply do I need?

    All inflatables require a standard 110V household outlet. If power is unavailable at your event location, we also offer generator rentals.

  • Are there any special requirements for the event location?

    The setup area should be flat, clean, and free of any sharp objects. Ensure there is sufficient clearance for the height and width of the inflatable you've rented.

Safety and Supervision

  • Are the inflatables safe for children and adults?

    Yes, our inflatables are designed to be safe for all ages. They are inspected and cleaned before every rental to ensure the utmost safety.

  • Do I need to supervise the inflatables during use?

    Yes, adult supervision is required at all times during use. Additionally, we can provide trained attendants for an extra fee if needed.

Additional Services

  • Do you offer concession rentals?

    Absolutely! We have a range of concessions available including popcorn machines, cotton candy makers, and more.

  • Can I rent multiple inflatables for my event?

    Yes, you can rent as many inflatables as you need. We offer package deals for multiple rentals to make your event planning easier.

  • Do you offer any special deals or discounts?

    Yes, we periodically offer promotions and discounts. Please check our website or contact us for current deals.

  • How can I contact customer service?

    You can reach us via Email atGreatinflatablesllc@gmail.com, or Phone at {{content_library.global.phone.tracking}}. Our team is happy to assist you with any questions or concerns.

Thank you for choosing The Great Inflatables! We're here to make your event both enjoyable and memorable. If you have any further questions, please don't hesitate to get in touch with us.

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